fbpx

ITEC

about us

Your Imagination
at Techonolgy

Established in 1991 in Amman, Image Technologies (ITEC) has become a leading provider of innovative digital solutions across the Middle East. With expertise in Enterprise Document & Content Management (EDCM), Business Process Management (BPM), and Customer Communication Management (CCM), we help businesses optimize their operations and embrace digital transformation.

GM Message

GM Message

Our Vision

Our Vision

Our Mission

Our Mission

Our Core Values

Our Core Values
about us

Your Imagination
at Techonolgy

In 1991, Image Technologies (ITEC) was established in Amman to become the leading provider of Electronic Document Management (EDM), Business Process Management (BPM) and Customer Communication Management (CCM) solutions.

 

video showcase
GM MESSAGE

ITEC is an entity that represents the many treasured ideals of its founders: dedication, excellence, and innovation. Having been at the vanguard of the IT solutions for e-document and e-Process in the Arab region in the early 90's the price was heavy, but having maintained where we stood is the ultimate reward. Over the years, ITEC built a reputation for working with industry leading clients to help them enhance their business operations through first-class seamlessly integrated solutions, and we have enjoyed every minute of our journey.. In closing, I would like to extend my gratitude to all the individuals who form the building blocks of the ITEC family: our clients, our employees, and our partners. Their relentless efforts are the very soil in which our organization spreads its roots, for that we will always be grateful.
We aspire through our international reach to stay abreast of the latest e-Document and e-Process software and bring the desired and relevant benefits of such software to our clients in Jordan and the Arab region, through a wide range of localized applications.

OUR VISION

Our Vision Image Technologies, ITEC, aims at taking the software applications for e-Document and e-Process in Jordan and the Arab region to new levels of excellence and innovation to enable organizations in government and private sectors to streamline their operations and achieve higher levels of utilization and security on their document assets.

We aspire through our international reach to stay abreast of the latest e-Document and e-Process software and bring the desired and relevant benefits of such software to our clients in Jordan and the Arab region, through a wide range of localized applications. Over the years, ITEC built a reputation for working with industry leading clients to help them enhance their business operations through first-class seamlessly integrated solutions, and we have enjoyed every minute of our journey.. In closing, I would like to extend my gratitude to all the individuals who form the building blocks of the ITEC family: our clients, our employees, and our partners. Their relentless efforts are the very soil in which our organization spreads its roots, for that we will always be grateful.
We aspire through our international reach to stay abreast of the latest e-Document and e-Process software and bring the desired and relevant benefits of such software to our clients in Jordan and the Arab region, through a wide range of localized applications.

OUR MISSION

Our mission at ITEC is to provide our clients with intuitive, robust, and integrated e-document and e-process software solutions that go beyond their expectations. We are committed to understanding our client's business needs and addressing them to achieve best results.

On the e-document front, ITEC recognizes clients' needs for Electronic Document Management (EDM) and for intelligent document composition and delivery in what is known as Customer Communications Management (CCM). Therefore, it provides clients with web-based EDM and CCM solutions, which are seamlessly integrated into clients' multiple business environment.

On the e-process front, ITEC recognizes emerging clients' needs for automating and streamlining the flow of business processes and provides its clients with customer-centric, web-based Business Process Management (BPM) solutions, which are properly incorporated into various business environments

OUR CORE VALUES

Field dedication & commitment ITEC is fully invested in its own scope of work, focusing on providing the latest in EDM, BPM and CCM solutions. We regard each and every project we take on, a challenge we must deliver upon, to add one more link in the chain of our successful project deliveries.

Deliver benefits from our experience With over 30 years of experience in the field, ITEC has become a lighthouse of continual development in an ever-changing industry. Relying upon this experience acumen, we take pride in delivering benefits to our clients by enhancing the ways in which they do their business.

A Satisfied Client Base Our rich base of high profile clients in Jordan and the region is a testament to the distinctive quality of our services. ITEC has everlasting commitment to keeping its client base satisfied through relentless post-sales services, in addition to ongoing assessment of end-user satisfaction levels

our team

OUR Leadership Team

ITEC brings together a team of IT experts and business professionals whose vast experience and passion has put ITEC at the forefront of the regional IT landscape. The pastiche of skills and qualifications that ITEC enjoys has created a fully complementary environment where virtually anything is possible.

Jihad Jaljouli

General Manager & Co-Founder

Ehab Swais

Manager of Products Development & Solution Architecture

Mohamad Atiyeh

EDM and support Manager
Untitled design (20)

Adel Jaljouli

Marketing & Customer Satisfaction Executive

Sadeddeen Abu Touq

digital transformation and banking solutions Manager

Abdelfattah Al Tabbal

Head of Technical Support

Jamal Al Shoubaki

Finance & Admin Manager

Manal Mansour

Human Resource Manager

OUR Partners

Regional Partners
al moyyaad
GIC-Header-Logo
platform
y
mana
ديجيتال زونlogo
mmmm
Untitled design (36)
Untitled design (38)
+
active Clients
+
Implemented Projects
+
team members
SINCE

ITEC'S SELECTED RESPECTFUL CUSTOMERS

Client Testimonials  

"We have been using Docuware system for our HR employee files and other data. It is very convenient, easy to use system and has helped us in digitizing all our employees and other files. The system helped us in reducing papers / files / storage space as well as fast retrieval of documents."
Sonu Duggal
HR Manager
“ ITEC has been very supportive to healthcare sector vision in digital transformation and providing information to the users with the speed and accuracy required. In fact, I have not had any problem dealing with the system or the technical support for 15 years of dealing with DocuWare document management solution, which has helped me a lot in applying document archiving standards at the highest level”.
Ehab Yacoub
Health Information & Patient Experience Manager
“Professionals is the word that I can describe ITEC with. During the past ten years, APC was able to automate the work in different departments and locations using Docuware document management solution. The ease of use and flexibility of the system was key factor why we choose the solution. We appreciate ITEC team dedications, quality of work, technical expertise and wholeheartedly would recommend their services. “
Rami Malkawi
IT Manager
"We are quite pleased with the assistance offered by the ITEC team. We appreciate the cooperation and devotion of each member of the ITEC support staff in resolving any issue that arose. Their personal abilities and dedication toward addressing any problem are exceptional."
Tufael Ahmed
Senior Application Support Specialist
It's such a great company and it's one of the most professional companies we've ever dealt with, we have been in the market since the 80's and we've never met such a professional team, support and customer service representatives. The process of following up with us by your employees was amazing and kept us on the track to enhance the system more, and now the system has exceeded our expectations."
Mutaz Shami
Head of IT
"ITEC team are more than great. We have worked with many team members, and all of them work hard towards meeting RJ Goals with an excellent level of service. ITEC provides Great Level of Support before the project, during the project, and post project. We are always satisfied with ITEC Team Performance from all areas, Project Team, Support Team, Account Manager. We are more than happy to continue working with ITEC"
Issa Abdullat
Head of IT
We've had great collaboration with dedicated team members who consistently delivered exceptional service in pursuit of Taleed's objectives. ITEC has provided outstanding support before, during, and after projects. Our satisfaction extends to the Project Team, Support Team, and our Account Manager. We're excited to continue our partnership with ITEC.
Haitham Saim
IT Director
"DMS (DocuWare) has been a fantastic help for us. It's like a magic storage for all our documents, so we can find what we need quickly. Plus, it's super easy to use, and whenever we need help, their support is top-notch. What's even better, it seamlessly works with our core system through its API compatibility. Thanks to DMS (DocuWare), our work has become much smoother!"
Mohammad Nour
Senior System Analyst
Call Us