about itec
Your e-document &
Your e-document &
e-process Partner
Established in 1991 in Amman, Image Technologies (ITEC) has become a leading provider of innovative digital solutions across the Middle East. With expertise in Enterprise Document & Content Management (EDCM), Business Process Management (BPM), and Customer Communication Management (CCM), we help businesses optimize their operations and embrace digital transformation.
For over three decades, we have worked closely with our customers, delivering solutions that simplify workflows, enhance productivity, and create real value. Our commitment to innovation and customer success drives everything we do, making us a trusted partner for businesses seeking smarter, more efficient ways to work.
Experience
ITEC has been in the market since 1991
Partners
OUR Technology Partners
OUR Regional Partners
ITEC In Numbers
+
active Clients
+
Implemented Projects
+
team members
Since
Customers
ITEC'S SELECTED RESPECTFUL CUSTOMERS
- Financial
- Governmental
- Health
- Others
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Armada
- Financial
- Governmental
- Health
- Others
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Armada
Client Testimonials
"We have been using Docuware
system for our HR employee
files and other data.
It is very convenient, easy to
use system and has helped us in
digitizing all our employees and
other files. The system helped
us in reducing papers / files /
storage space as well as fast
retrieval of documents."
Sonu Duggal
HR Manager
“ ITEC has been very supportive to healthcare sector vision in digital transformation and providing information to the users with the speed and accuracy required. In fact, I have not had any problem dealing with the system or the technical support for 15 years of dealing with DocuWare document management solution, which has helped me a lot in applying document archiving standards at the highest level”.
Ehab Yacoub
Health Information & Patient Experience Manager
“Professionals is the word that I can describe ITEC with. During the past ten years, APC was able to automate the work in different departments and locations using Docuware document management solution. The ease of use and flexibility of the system was key factor why we choose the solution. We appreciate ITEC team dedications, quality of work, technical expertise and wholeheartedly would recommend their services. “
Rami Malkawi
IT Manager
"We are quite pleased with the assistance offered by the ITEC team. We appreciate the cooperation and devotion of each member of the ITEC support staff in resolving any issue that arose. Their personal abilities and dedication toward addressing any problem are exceptional."
Tufael Ahmed
Senior Application Support Specialist
It's such a great company and it's one of the most professional companies we've ever dealt with, we have been in the market since the 80's and we've never met such a professional team, support and customer service representatives. The process of following up with us by your employees was amazing and kept us on the track to enhance the system more, and now the system has exceeded our expectations."
Mutaz Shami
Head of IT
"ITEC team are more than great. We have worked with many team members, and all of them
work hard towards meeting RJ Goals with an excellent level of service.
ITEC provides Great Level of Support before the project, during the project, and post project.
We are always satisfied with ITEC Team Performance from all areas, Project Team, Support
Team, Account Manager.
We are more than happy to continue working with ITEC"
Issa Abdullat
Head of IT
We've had great collaboration with dedicated team members who consistently delivered exceptional service in pursuit of Taleed's objectives. ITEC has provided outstanding support before, during, and after projects. Our satisfaction extends to the Project Team, Support Team, and our Account Manager. We're excited to continue our partnership with ITEC.
Haitham Saim
IT Director
"DMS (DocuWare) has been a fantastic help for us. It's like a magic storage for all our documents, so we can find what we need quickly. Plus, it's super easy to use, and whenever we need help, their support is top-notch. What's even better, it seamlessly works with our core system through its API compatibility. Thanks to DMS (DocuWare), our work has become much smoother!"
Mohammad Nour
Senior System Analyst
"Our team faced inefficiencies in archiving and retrieving crucial information, which often led to delayed processes and frustration. Since implementing DocuWare ECM, we've experienced a transformative change."